Privacy Policy – Southern Meadows Living

Effective Date: January 1, 2025

Southern Meadows Living (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website, https://southernmeadowsliving.com.

1) Information We Collect

  • Rental Application Form: We may collect extensive information, including:
    • Apartment desired, rent amount, start date, and referral source
    • Name, date of birth, phone number, email address, current and previous addresses, rental history
    • Other occupant details
    • Pet information, including an uploaded pet photo
    • Employment details (employer name, salary, supervisor, contact info)
    • Emergency contact information
    • References
  • Waitlist Form: Name, email, phone number, number of adults and children, floor plan preference, and pet status.
  • Contact Form: Name, email, phone, and message.
  • Direct Communications: If you email or call us, we collect your contact details and the content of the communication.
  • Automatically Collected Data: Browser/device type, IP address, pages visited, interactions, and cookies for site functionality and analytics.

2) How We Use Information

  • To process rental applications and waitlist requests
  • To verify identity, references, and background for housing eligibility
  • To communicate with applicants, residents, and potential residents
  • To respond to inquiries and provide customer support
  • To manage rentals, leases, and property-related services
  • To improve website functionality and monitor site performance

3) Sharing of Information

We do not sell or rent your information. We may share personal data with:

  • Service providers for hosting, communications, analytics, application processing, and property management software
  • Landlords or property managers for tenant evaluation and leasing purposes
  • Legal authorities if required to comply with applicable laws or legal processes

4) Cookies & Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to monitor traffic and improve performance. You can disable cookies in your browser settings; however, some site features may not work correctly. You may also opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on.

5) Data Retention

  • Rental application data is retained as long as necessary to evaluate housing eligibility, comply with legal requirements, and maintain property management records.
  • Waitlist data is retained until applicants are either offered a unit or request removal.
  • Contact form messages are kept only as long as needed for business or legal purposes.
  • Analytics data retention is managed by Google settings.

6) Security

We implement reasonable safeguards to protect the personal information collected. Sensitive details (such as employment and rental history) are handled with care, but no online system is completely secure.

7) Your Rights

Depending on your location, you may have rights to:

  • Request access to the personal data we hold about you
  • Request corrections or updates to your data
  • Request deletion of personal data, subject to legal obligations
  • Restrict or object to certain processing

8) Contact Us

Southern Meadows Living
Phone: 618.814.0711
Email: info@southernmeadowsliving.com
Website: https://southernmeadowsliving.com